When banks are closed, check dates and processing dates may shift. Please be sure to review your processing calendar, read your acknowledgments in isolved, and check for client communication emails from Thread for specifics heading into these dates. 



Thread & Banks Closed?

July 4, 2024 Independence Day Yes
September 2, 2024 Labor Day Yes
October 14, 2024 Columbus Day Banks Closed, Thread Open
November 11, 2024 Veteran's Day Bank's Closed, Thread Open
November 28, 2024 Thanksgiving Yes
November 29, 2024 Day after Thanksgiving Thread Closed, Banks Open
December 24, 2024 Christmas Eve Thread Closes at 1 PM, Banks Open
December 25, 2024 Christmas Day Yes
January 1, 2025 New Year's Day Yes
January 20, 2025 Dr. Martin Luther King Jr. Day Banks Closed, Thread Open
February 17, 2025 President's Day Yes
May 26, 2025 Memorial Day Yes
June 19, 2025 Juneteenth Yes


Thread closes early once per quarter for our All Hands meeting. We cherish this time together to reflect on the past quarter, plan for the next, and have fun. We know that by doing this, we are stronger as a team and, therefore, better for you, our amazing clients. Thank you for your understanding and respect on our Team Days!

On the following days, we will close at 1pm. Your payroll will need to be submitted by noon for processing. 

  • July 26, 2024 
  • October 25, 2024 
Q4 All hands

Emergency Payroll Line

Things happen. We get it. We will never leave you without a lifeline.

If you need us during one of the above days, we have an emergency line that is turned on when we head out for All Hands. Please use this line only if your issue cannot wait until the next business day. 

Here's how to best contact us:

  • Important but not urgent: email your account manager or customercare@threadhcm.com
  • Important and in need of immediate assistance: Call 678-366-3447 and wait for the prompt menu to access the emergency messaging system. Your message will forward to a member of our team who will return your call within the hour.